News

WhatsApp Hid Instructions in Help Pages Telling Its AI Chatbot Not to Recommend Privacy Regulators

Page published

Earliest dated coverage: 20 Oct 2026 · First observed: 20 Oct 2026 · Latest dated coverage: 20 Oct 2026

Coverage timeline

20 Oct 2026thehackernews.com

Single-source incident — one report is available.

Why it matters

WhatsApp’s exposed instructions raise concerns about covert steering of AI support responses concerning privacy rights, although the report does not demonstrate attacker exploitation or successful chatbot manipulation.

WhatsApp help-page code exposed hidden instructions telling its AI support chatbot not to recommend privacy regulators to users unable to delete their accounts. Redact discovered the instructions, which were removed by October 18, but did not establish whether the chatbot followed them; WhatsApp attributed their appearance on the pages to a bug.