News

Websites are closing their doors to AI agents

Page published

Earliest dated coverage: 17 Oct 2026 · First observed: 18 Oct 2026 · Latest dated coverage: 17 Oct 2026

Coverage timeline

17 Oct 2026theverge.com

Single-source incident — one report is available.

Why it matters

Security-driven restrictions at banks highlight the need for explicit policies governing AI agents’ access to sensitive customer accounts and their authority to act on users’ behalf.

The Verge reports that JPMorgan Chase and Charles Schwab are blocking AI agents from accessing customer accounts because of security concerns. Other services, including Delta Air Lines and Yelp, restrict agent activity or require data-licensing arrangements, limiting agents’ ability to complete tasks across the web.